Why Loyalty Could Be Costing You: The Hidden Cost of Staying with the Same Utility Provider

Have you been with your electricity, gas, or internet provider for more than a few years? If so, you’re not alone, and you might be paying more than you should.

The Problem with Loyalty

In New Zealand and Australia, over 40% of households haven’t changed utility providers in five years or more. While loyalty might seem like a virtue, when it comes to utilities, it can cost you big.

Providers often offer their best deals to new customers, while long-term customers continue paying full rates. Over time, the price gap can widen significantly.

The Numbers Speak for Themselves

According to Consumer NZ, people who switch power providers save an average of $385 per year. In Australia, the ACCC found that switchers save an average of $317 annually.

The Truth About Switching

Let’s bust a few myths:

It’s not hard. Most switches take just minutes online.

Your service won’t be disrupted. Switching providers doesn’t mean you’ll lose power or internet.

You don’t have to call your current provider. Most of the time, the new provider handles the transfer for you.

How to Check if You're Overpaying

Our free Bill Check tool does the heavy lifting for you. Simply upload your bill or answer a few questions, and we’ll compare it against the best offers available.

Ready to stop overpaying?

Check your bills today and save in minutes.